FAQ

Do I need to buy any additional materials before I start a course?

No, all materials are included in your course fee. All readings and materials will be online and given during the first day of the course.

How do I contact LILIE?

If you have any questions that are not covered in the FAQ section, you can email us anytime at questions@lilieonline.com or call our office at 631-696-5454. Our mailing address is LILIE PO Box 634 Stony Brook, NY 11790

How do I get CTLE hours for the course I have completed?

The new 100-hour CTLE requirement officially begins on July 1, 2016 for holders of professional certificates in the Classroom Teaching and Educational Leadership Service and Level III teaching assistants.

As you may know LILIE is now an approved sponsor of CTLE as of July 2016. In order to receive CTLE credit, you will need to complete the State Education Department form. This form can be downloaded at: http://www.highered.nysed.gov/tcert/pdf/CTLE%20Certificate%20of%20Completion%20Form.pdf

The class participant will complete Section I and LILIE will complete Section II and III when you provide us with your form. The completed form will be returned to you for your records.

You can fill it out electronically and save it. Then email it to questions@lilieonline.com and we will return it to you with Section II and III filled out.

If you have trouble filling it out electronically, you can also print the form and fill it out by hand.

What is the deadline to register for a course?

If you are a NYC teacher and earning p-credits for successful completion of a course, you must register with ASPDP before the course begins otherwise they will not allow you to take the course. After registering with ASPDP, you will be given directions to then register on our website. It is imperative you first register with ASPDP to ensure the course is available. ASPDP will not back register participants nor allow enrollment into any course after it begins. You must confirm the ASPDP final registration due date for the course(s) you wish to register for.

All other teachers can register on our website up until the 3rd of the month. After the 3rd, registration is closed on our website.

I forgot my login and password. What do I do?

If you misplaced your registration email, or forgot your login, you will use your email address as your login name. If you forgot your password, you can click on "forgot your password?" located next to the login button. You will receive an email with instructions for changing your password.

How long do LILIE classes run for?

All LILIE courses begin on the 1st of the month that they are scheduled to run in the catalog. They all run for 4 weeks on the online discussion board and the last day to post is the 28th of the month. Grad students have an extra week to send in their grad assignment after the conclusion of the course.

How much do LILIE courses cost?

In-service courses are $270 for 3 credits. If you register for more than 1 course, you receive a 10% discount and each course is $243.

P-Credit courses (NYC teachers only) are $243 for 3 P-Credits.

Graduate courses are $525 for 3 graduate credits (no discounts apply to graduate courses)

Coaching Courses are $295 each and if you want to take them for 3 grad credits, they are $525 each (no discounts apply to coaching courses).

If you're taking a LILIE course through ESBOCES/ MLP, you will directly pay ESBOCES, not LILIE. If you need to find out about the balance or payment information for the course, you will want to contact Allison Kraebel at ESBOCES at akraebel@esboces.org

Make the check out to ESBOCES CoSer 532 and mail to:

ESBOCES – Model Schools
15 Andrea Road
Holbrook, NY 11741

How do I login and post?

Once you register with us and create an account, you do not have to create an account again or click on the register button in order to sign up for a class. You can now sign up for a class, pay, change your password and/or information right on our website. Just log on to www.lilieonline.com and click on "Login" at the top right of the homepage. If you ever forget your password, you will see a "forget your password?" link that will send you an email to reset your password. Once you login you will be taken to your "Dashboard". Here you can go into your active/current courses, future courses, and archived (completed) courses. You will also see a section to enroll in a course. If you need add, change, or update your credit card information, you should first go to the top right and click the down arrow next to your name and click on "billing account". There you can make any payment changes you need

The Instructor will lead the discussion starting on the 1st of the month and you will type your posting by hitting the blue "new post" button at the top of the page. Please note that once the week is ended you can no longer add or delete any postings, so please make sure you have your 4 postings and 2 comments done by the week's end or you will be automatically dropped from the course. Since the course starts on the 1st of the month, each of the four weeks will begin on the 1st, 8th, 15th, and 22nd. (You are not able to post to a previous week or to a future week, the program only accepts postings during the current week.) If you would like to view posting from prior weeks, you may click on the week # at the top of the postings page and it will open for viewing.)

You will be alerted at the top of the discussion page when someone has commented on your post. Look for the "bell" icon at the top middle of the page and when you have a comment you will see the alert.

Participants enrolled in the course(s) must post a minimum of 4 times a week AS WELL AS 2 "COMMENT" POSTS ON PEER'S POSTINGS with posting being dispersed throughout the week as to facilitate timely and productive "conversations" amongst teachers. Failure to do the minimum postings, on time, will automatically drop you from the course(s) with no refund. It is the responsibility of the enrollee to meet all requirements and criteria.

Do I have to login at specific times or days of the week?

There are no specific days or times that you must login or post. We do ask that you remember that you must post a minimum of 6 times per week. Even though we do not require you to post any specific days or time, please spread your posts throughout the week. Posts that are not spread out, will not count toward your minimum post requirement.

How do I pay my balance if I didn't pay in full during registration?

If you left a deposit during registration, your card will automatically be billed the balance on the 25th of the month (during week 4 of the course).

Just log on to www.lilieonline.com and click on "Login" at the top right of the homepage. If you ever forget your password, you will see a “forget your password?” link that will send you an email to reset your password. Once you login you will be taken to your “Dashboard”. Here you can go into your active or current courses, future courses, and archived (completed) courses. You will also see a section to enroll in a course. If you need add, change, or update your credit card information, you should first go to the top right and click the down arrow next to your name and click on “billing account” There you can make any payment changes you need.

What will I receive at the end of the course to prove I completed my class?

If you took the class for in-service credit, you will receive a certificate of completion after the course ends.

If you have taken a course for grad credit, you will need to order an official transcript from the college. Go to http://www.lilieonline.com/graduate-courses-information.php for more details.

If you are a NYC teacher, you will be awarded your P-Credit directly in your ASPDP account. There, you will also be able to print out a transcript.

If you registered through MyLearning Plan and are enrolled as an in-service student through ESBOCES, once it is marked complete on MLP by ESBOCES, you will be able to print a completion certificate under actions in your MLP account. (Make sure you have sent in your payment to ESBOCES)

How do I register for a course?

Once you are registered and in our system, you do not have to ever register again. You can now sign up for a class, pay, change your password and/or information right on our website. Just log on to www.lilieonline.com and click on "Login" at the top right of the homepage. If you have never taken a course with us before and never registered, you will click on "Register". If you ever forget your password, you will see a "forget your password?" link that will send you an email to reset your password. Once you login you will be taken to your "Dashboard". Here you can go into your active or current courses, future courses, and archived (completed) courses.

What is LILIE's Refund Policy?

Registrations require a $50.00 non-refundable, but transferable deposit. Transferability is voided if enrollee is dropped or chooses to drop due to failure to meet course requirements. If you need to transfer to another course, please contact us at registrations@lilieonline.com

What if I need a course syllabus for prior approval?

You can go to our homepage and click on the link "Course/Credit Info." and then go to "Detailed In-Service" and click on the course you need. If additional information is needed, please contact us.

If I signed up on My Learning Plan, do I still have to register on the LILIE website?

If you are taking a course for In-Service credit and registered on My Learning Plan, you will be registered by ESBOCES. They will process your registration and enroll you on our website. You will then get an email telling you how to login.

YOU WILL PAY ESBOCES AND NOT LILIE. Since you are considered an ESBOCES student you will pay them directly at a discounted rate. You should see the price and mailing address on MLP in order to pay for the course. All checks are made out to ESBOCES CoSer 532 and are mailed to:

ESBOCES – Model Schools
15 Andrea Rd
Holbrook, NY 11741

*Please note: ESBOCES does not offer graduate classes, so you must register with LILIE directly for all grad classes(check with your school district to find out if you still need to register on MLP for grad classes)